Dear Tom,
The thought of buying a pool for our new house was quite a process. We searched many different pool companies including concrete and vinyl liner pools. Then we met up with you. When you explained we would be able to have a pool that needed little maintenance and had a 25 year warranty, we were convinced.
Well, it has been 10 years now and our pool looks like it did 10 years ago. I has been easy to clean and we have only needed a new pump this year.
Both of our neighbors have gunnite pools and they are always spending thousands of dollars to keep them in good condition, by having something re-plastered or re-painted.
We are so happy that we listened to you and bought fiberglass. You are always welcome to show our pool to any of your future customers. And we definitely recommend you to all of our friends.
Sincerely,
Dick & Ellen Smith
Oak Brook, IL
Dear Tom,
Thank You for the enjoyment you've given us with our fiberglass in ground pool. It's not only pleasing to the eye, but it's also a breeze to care for. Your maintenance instructions were great and so easy to follow. The fiberglass makes vacuuming quick and we will never have to replace a liner. Opening and closing the pool is no longer a dreaded chore!
All we have to do is walk out the back door for our hidden paradise. No need for us to drive to a crowded beach or a summer home. We made a wise choice and are proud of our investment. If you have anyone that would like to see our pool, we would be glad to show it and answer any questions.
Dear Tom,
Just a short note to tell you how are pool is doing. It's been about fifteen years now and the only thing we have replaced is a pump. I can say I never thought it would be so easy to maintain and keep clean. Our neighbor has changed his pool liner about five times and his pool cost him more than ours. Thanks again for helping us make the best decision.
Dear Tom:
Thanks for making our pool a magnificent success! As you know, the pool is the highlight of a total landscaping make-over of our home. The finished product has drawn enthusiastic compliments from everyone who has seen it.
As I've told my friends, you were extraordinarily helpful and competent at every phase of the project. You helped us select exactly the right pool and pool equipment to meet our needs. You then expertly coordinated installation, working smoothly with our other contractors (landscapers, pavers, electricians, plumbers, etc.) to make the whole project a tremendous success. You even adjusted your timetable when unexpected problems with our drainage system delayed the work.
Most important, after the initial work was completed, you continued to work with us to make sure everything functioned well. This has been particularly valuable because we decided not to hire a professional pool service. You've done a great job in closing down the pool each October and reopening it each May.
Finally, when we decided to use our pool as an ice skating rink, you went out of your way to get us the necessary equipment from Canada and install it. We really appreciate your efforts. -- This winter, the ice rink has been a big hit with our kids.
If anyone asks, I will enthusiastically recommend Tom Hanley and Emerald Pools.
Dear Tom:
Sometimes it really takes a little while to appreciate the quality and workmanship of a product. We had our fiberglass pool installed three summers ago with the building of our new home. With all the other things going on at that time, we were not in the position to realize the benefits and enjoyment we would get from this pool. It has become, literally the centerpiece of our home entertainment from mid May until September.The maintenance and upkeep on the pool is minimal, which keeps me in the right frame of mind. The few instances were I needed to contact you for an issue (always self-inflicted) your response time was prompt and cordial.
In remembering out selection process, we looked at many alternatives, including concrete and lined pools. Were ultimately impressed by the product, installation and ease of maintenance we discussed and your overall interest in making sure we were satisfied beyond our expectations. I'd recommend fiberglass pools to any customer interested in a high quality product. Please feel free to have any potential customer contact me
Sincerely,
Jim and Laura Sharwarko